Fitsaz Privacy Policy
At Fitsaz, our mission is to help you along your fitness and wellness journey and we want you to know how we collect and use the data that you provide to us over the course of that journey. Fitsaz is the Fitsaz.com website (Website) and Fitsaz mobile applications (Mobile App) (which we collectively refer to in this Privacy Policy as the Services). We encourage you to read this Privacy Policy as well as our terms and conditions of use (referred to throughout as our Terms).
Please read this Privacy Policy carefully, as your access to and use of the Services signifies that you have read, understand and agree to all terms within this Privacy Policy. If you do not agree with any part of this Privacy Policy or our Terms, please do not access or continue to use any of the Services or otherwise submit your Personal Data (defined below) to us.
Information About Your Personal Data
Personal Data is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, device IDs, certain cookie and network identifiers, and “Fitness and Wellness Data.
Fitsaz collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for advertising and marketing; and to provide you with innovative fitness and wellness services, as further described in this Privacy Policy.
We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you, through obfuscation, or through other means. Our use of anonymized and de-identified data is not subject to this Privacy Policy.
How We Collect and Use Personal Data
We collect your Personal Data in a number of ways and for various purposes, including:
1. When you register for an account or interact with our Services
We collect Personal Data when you use or interact with our Services, including when you register for a Fitsaz account, purchase a Premium Subscription (including processing of payment), or otherwise use the Services (e.g. browse the content available on the Services), and when you ask us to customize our Services. This Personal Data may include name, photo, username and password, email address, date of birth, gender, payment information and general location data.
2. When you input Fitness and Wellness Data within our Services or use our Services that collect or ingest data from mobile device sensors
Fitness and Wellness Data includes data you provide related to your dietary habits, dietary restrictions, fitness activity, fitness goals, lifestyle (e.g. sleeping habits), life events, fitness goals, height, weight, measurements, fitness level, heart rate, sleep data, BMI, biometric data, and similar types of data relating to physiological condition, and activity. We collect this data in order to provide the Services and to tailor features, advertising, and services to your interests and goals, including providing meal suggestions, reporting and analytics, workout plans, and meal planning related services, and product recommendations.
3. When you use or interact with a wearable or other connected device
We also collect Personal Data, including Fitness and Wellness Data, when you use a device that is connected to the Internet, such as heart rate monitors, activity trackers, and other devices or wearables that integrate with the Services. When you use a wearable or connected device or product, we may also collect certain information about the device or product such as serial number, Bluetooth address, UPC, or other device- or purchase-related information.
You can choose to connect and share your information with Health and your Health information with Fitsaz. The information you provide to Health is then governed by the Apple Terms and Conditions and Privacy Policy. The unique information you choose to send from Health is not used by Fitsaz for marketing and advertising or transferred by Fitsaz to third parties for marketing and advertising.
4. When you communicate with us or sign up for promotional materials
We collect Personal Data when you communicate with us or sign up to receive promotional materials or information (Messages) via email and push notifications.
If you consent to receive Messages, we may use your Personal Data and other information to communicate with you about the Fitsaz Services you have purchased or used; provide you with promotional messages and personalized advertising; to notify you of other features; to notify you of contests, challenges, sweepstakes, and other promotions (Promotions); to notify you of Services we think may be of interest to you; and, for other marketing purposes.
Please note that regardless of your email settings, we may send you Messages pertaining to the performance of our Services, such as revision of our Terms or this Privacy Policy or other formal communications relating to Services you have purchased or use.
We may use your Personal Data to respond to and address your requests for technical support, questions or complaints about the Services, or any other communication you initiate. This includes accessing your account to address technical support requests.
5. When you engage with our online communities or advertising
We may collect your Personal Data when you engage with our online communities. This includes when you click on advertisements, interact with our social media pages, submit content, or otherwise enter information into comment fields, blogs, or community forums sponsored by or affiliated with Fitsaz. Please note that our community forums are public, so we recommend that you exercise care in deciding what information and content you wish to disclose.
6. When you access third party products and services
We may allow you to register and pay for third-party products and services or otherwise interact with another website, mobile application, or Internet location (collectively Third Party Sites) through our Services, and we may collect Personal Data that you share with Third Party Sites through our Services. When we do so, we will inform you of the further details of how we use your Personal Data.
7. When we collect data from third parties or publicly-available sources
We may obtain certain data about you from third party sources to help us provide and improve the Services and for marketing and advertising. We may combine your Personal Data with data we obtain from our Services, other users, or third parties to enhance your experience and improve the Services.
8. When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies
We may collect certain Personal Data using cookies and other technologies such as web beacons, device IDs, advertising IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, and advertising.
9. When we aggregate or centralize data
We aggregate and centralize Personal Data and Fitness and Wellness Data for purposes of analytics, innovation, and to provide enhanced services to our customers and end-users.
10. Share content or achievements; or invite friends
With your permission, we access your contacts to enable you to share content or achievements, including videos, with friends or other members, and to invite friends to use the Services.
11. When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes
We may use Personal Data in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.
How We Disclose Personal Data
We may disclose your Personal Data for the purposes as described in the prior section of this Privacy Policy, in the Location-Specific Disclosures section, and in the following ways:
1. Operation and Improvement of Services and User Experience
Internally to relevant departments within Fitsaz, in order to provide and improve Services, for marketing purposes, and for advertising.
2. To Service Providers and Vendors
With business partners, marketing partners, and vendors to provide, improve, and personalize the Services.
Notice for Apple Users
For Apple users, our iOS mobile apps share personal data with third parties as described in this Privacy Policy. We take measures to ensure such third parties provide privacy protections identical to or equal to those required under this Privacy Policy and apple’s developer guidelines.
3. To Social Network Providers
With social network providers when we use social network widgets, buttons, or plug-ins in our Services.
4. For Advertising and Marketing
With advertising and marketing partners for advertising and marketing purposes on Fitsaz’s behalf and on behalf of third parties.
5. For Certain Analytics and Improvement
With certain companies for purposes of analytics and improvement of the Services.
6. For Interest-Based Advertising
With companies involved in interest-based advertising, including web, mobile app and other advertising. This advertising consists of Fitsaz and third party ads that are personalized and displayed on our sites and apps and through other channels.
7. For Legal Compliance, Law Enforcement, and Public Safety Purposes
With law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.
8. In the event of an actual or contemplated sale
With prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards.
Social Sharing Settings
Within our Services there are four sharing settings: Private, Public, Friends Only, and Locked with a Key. Fitsaz is designed to help you along your fitness and wellness journey. As such, you are able to control what Personal Data you share and with whom you share it. We encourage you to adjust the sharing settings to best meet your objectives and sharing comfort level. In the interest of safeguarding your Personal Data, we have outlined some initial default sharing settings.
Data Retention
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have further questions about our data retention practices or would like to make a deletion request, please contact us through our support@fitsaz.com.
Security
We implement technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
Children
We do not knowingly collect Personal Data online from individuals under 18. If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our support@fitsaz.com. If we become aware that an individual under 18 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel that individual’s account.